Shipping policy
At Paw Haus, we’re committed to delivering your order safely and efficiently.
Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed.
Shipping Times
Estimated delivery times:
- United States: 5–12 business days
- International: 7–18 business days
Please note that shipping times may vary depending on your location, carrier delays, holidays, or high order volume periods.
Order Tracking
Once your order has shipped, you will receive a tracking number via email to monitor your delivery status.
Incorrect Addresses
Please ensure your shipping information is accurate at checkout. Paw Haus is not responsible for orders shipped to incorrectly entered addresses.
Delayed or Lost Packages
While we work closely with our shipping partners, delays may occasionally occur. If your package appears lost or significantly delayed, please contact us and we’ll help resolve the issue as quickly as possible.
Contact
For any shipping-related questions, contact us at:
We appreciate your patience and support of Paw Haus.